2.1. Trade accounts are available to bona fide trade customers only.
2.2. You must provide accurate and complete information when registering.
2.3. You are responsible for maintaining the security of your account.
2.4. We reserve the right to refuse service to any customer.

3.1. All prices are in GBP and exclude VAT unless stated otherwise.
3.2. Prices are subject to change without notice.
3.3. Stock availability is shown in real-time but may be subject to errors.
3.4. In case of pricing errors, we reserve the right to cancel orders.

4.1. Orders are accepted at our discretion.
4.2. We will confirm orders via email with an order number.
4.3. You must check order confirmations for accuracy.
4.4. We reserve the right to cancel any order.

5.1. Payment can be made by card, bank transfer, or invoice (approved accounts).
5.2. For invoice accounts, payment is due within 30 days.
5.3. Late payments may incur interest charges.
5.4. We reserve the right to suspend accounts with overdue payments.

6.1. Delivery times are estimates only.
6.2. Risk passes to you upon delivery.
6.3. You must inspect goods upon delivery.
6.4. Claims for damage must be made within 24 hours.

7.1. Returns require prior authorization (RMA).
7.2. Goods must be returned in original condition.
7.3. Return shipping costs are your responsibility unless faulty.
7.4. Refunds will be processed within 14 days of receipt.

8.1. Our liability is limited to the purchase price of goods.
8.2. We are not liable for consequential losses.
8.3. This does not affect your statutory rights.